Hello. How can we help you?

General FAQs

This section has miscellaneous questions commonly asked by our customers

See all articles

My Account

Find out more about any online account issues you may have

See all articles

Ordering & Shipping

Find out more about your online ordering and shipping related questions here

See all articles

Returns

Find out what to do if you have to return an item

See all articles

Click & Collect

Check out the information around using our click-and-collect options.

See all articles

LK Tasting Club

Find out more about our monthly wine subscription boxes including pricing, payment options and delivery.

See all articles